Our Service Model and Philosophy

We believe that the welfare of both our homeless people AND our community are important and compatible priorities. Since PPTFH’s inception, we have consistently demonstrated that a focus on both is essential for involving our entire Pacific Palisades community in successfully addressing the consequences of homelessness. Because of this belief, we want our website visitors to understand the range and rationale for our services.


For people in our community experiencing homelessness we…


  • Fund a full-time, professional outreach team that works daily on our streets to compassionately engage Palisades homeless individuals and connect them with the essential services they need. We partner with The People Concern, a Santa Monica-based comprehensive homeless service organization that oversees our outreach team and provides a range of support services that include psychiatric and physical health care, food and clothing, assistance reestablishing personal identification documents, applications for financial assistance, assistance finding and moving into temporary and permanent housing or, when possible, reunification with family. Our outreach team leads each homeless person through the numerous steps and (often overwhelming) experience of becoming successfully housed.

  • Fund “move-in” expenses for homeless people once housing has been located. Costs include first and last month’s rent and utilities deposits, a stove and refrigerator, bed and bedding, and basic furnishings. We help overcome some of the basic barriers to becoming housed by meeting these initial expenses.

  • Fund ongoing casework support services to help homeless people remain housed. It is generally a difficult, lonely experience for most homeless people to become housed, often in a new community without established relationships and services. Our outreach team continues to support our clients mentally and physically until they have adjusted, are well connected to an ongoing caseworker, and have a clear path forward.

  • Provide weekly “meet-ups” at the beach and in the village for homeless individuals to meet our outreach service team and local police officers. There our team offers services and assistance in securing housing. Bringing the services to our homeless people makes it easier for them to receive needed help. Local churches provide brown bag lunches for the meet-ups in support of our outreach team and law enforcement coordination services. Donated supplies of warm clothing, sleeping bags, gloves, and socks are also provided at the meet-ups.

  • Fund outreach services to severely mentally ill homeless individuals who are incapable of making the decision to leave the streets, where they remain highly vulnerable to predators, disease, and death.

  • Provide a 24-hour telephone line for homeless individuals seeking help and for community residents who have questions or need assistance dealing with a homeless person.


For our community’s safety and protection we…


  • Secure, post, and maintain signs restricting access (by LA Municipal Code ordinances) in all high-fire-risk zones. The Palisades is extremely vulnerable to fire in its hillside areas. Homeless encampments, if not proactively restricted, pose a significant fire threat to all our residents, including homeless individuals. The ordinances empower fire and law enforcement agencies and personnel to prohibit camping and fires in restricted areas, which helps protect the community. Since PPTFH was established in 2014, the Palisades has had no homeless-related fires.

  • Provide a volunteer First Responders Coordination Committee that partners with local police and fire personnel to maintain public safety. Committee members regularly monitor assigned locations throughout the Palisades to identify homeless individuals needing assistance; respond to calls from residents who have concerns or questions, or need assistance dealing with a homeless individual; enforce restricted-entry fire-risk zones; and help connect homeless individuals with our outreach team and services.

  • Fund and participate in projects to clean up abandoned homeless encampments. Since 2016, the First Responders Coordination Committee, in partnership with local police officers and the City of Los Angeles, has removed and cleaned over 163 abandoned hillside encampments. (PPTFH currently funds debris removal due to the unavailability of city funding for this service.) The committee locates, cleans, and removes approximately 36 new abandoned homeless encampments a year.


To engage our community in addressing homelessness we…


  • Conduct bi-monthly community forums for education, exploration, and discussion of local homeless-related issues and concerns. These forums feature presentations by professionals, elected officials, and leaders in the field of homeless services. The forums provide a safe space for dialogue, respectful expression of divergent views, and consensus-building about how our community can best deal with the dynamic challenges of homelessness.

  • Produce a bi-monthly newsletter informing the community about our work, how community members can become involved, and the resources available to them for dealing with homeless people they encounter.

  • Provide volunteer opportunities for community members to contribute leadership skills, funding, survival supplies to help our outreach team serve homeless people, and hands-on work to remove and clean up abandoned encampments.

While PPTFH seeks to protect the community from the impacts of homelessness, it is committed to helping homeless individuals who are law abiding and willing to receive the compassionate services and permanent housing that they need. 

From homelessness to hope
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